Shipping policy
Shipping Policy
At Barcelona Bliss, we are committed to delivering your favorite charms, bracelets, necklaces, keychains, and accessories safely and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Spain
- Standard Shipping: 2–5 business days
Europe
- Standard Shipping: 5–10 business days
International
- Standard Shipping: 7–21 business days
Delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Barcelona Bliss is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
Email: barcelonabliss34@gmail.com
We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will review your request and provide an appropriate solution.
Contact Information
For any shipping-related questions, please contact:
Barcelona Bliss
Carrer de Ca n'Oliva 35
08020 Barcelona, Spain
Email: barcelonabliss34@gmail.com