CUSTOMER CARE
Shipping Policy & Store Pickup
All orders are carefully packed at our Barcelona boutique located at Av. Gaudí 34. We offer flexible shipping options and in-store pickup for your convenience.
FREE in-store collection at our Barcelona boutique:
Av. Gaudí 34, Barcelona, Spain
Pickup hours: Monday–Saturday, 10:00–19:00
Orders are typically ready within 2–4 hours during business days. You'll receive an email notification when your order is ready for pickup.
Most orders ship within 1-2 business days.
Custom charm bracelets and personalized items may require an additional 2-3 business days for assembly and quality checks.
Orders placed on weekends or holidays will be processed on the next business day.
Spain (Peninsula):
- Standard Shipping: €4.95 (3-5 business days)
- Express Shipping: €9.95 (1-2 business days)
- FREE shipping on orders over €75
European Union:
- Standard Shipping: €9.95 (5-8 business days)
- Express Shipping: €19.95 (2-4 business days)
Worldwide:
- International Shipping: €24.95 (7-14 business days)
Once your order ships, you'll receive a confirmation email with a tracking number.
Track your package at any time through the carrier's website or your Barcelona Bliss account dashboard.
If you have any questions about your shipment, please contact our support team.
For orders shipped outside the European Union, customs duties, taxes, and fees may apply upon delivery.
These charges are the responsibility of the recipient and are determined by your local customs authority.
Barcelona Bliss is not responsible for any customs delays or additional charges.
Need Help?
Email us at barcelonabliss34@gmail.com
Barcelona Bliss Boutique, Av. Gaudí 34, Barcelona, Spain