CUSTOMER CARE
Accessibility Notice
Last Updated: July 20, 2026
At Barcelona Bliss, we are committed to accessibility, diversity, and inclusivity so that every customer—whether visiting us online or at our boutique near the Sagrada Família in Barcelona—can enjoy a seamless, welcoming experience. We believe that everyone should be able to explore, customize, and shop for their favorite Italian charms and jewelry with confidence and ease, regardless of the technology or assistive tools they use.
Our Ongoing Efforts
We are continuously working to enhance the accessibility and usability of our website, improving compatibility with assistive technologies such as screen readers, text magnifiers, voice recognition software, and keyboard-only navigation.
- Consistent Structure & Navigation: Clear layout patterns so that once you navigate one part of our store, the rest feels familiar and intuitive.
- Accessible Media: Meaningful alternative text (alt text) and descriptions for product imagery, variant swatches, and media elements so they can be processed effectively by assistive tools.
- Readable Design: High-contrast text elements, clear typography, and accessible interactive controls for browsing and customizing charms.
Accessibility Standards
Our digital efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the globally recognized standard for digital web accessibility. We regularly review our online store to identify opportunities for improvement and update this notice as we continue to make progress.
Need Assistance or Have Feedback?
We welcome your feedback and are always here to help you complete your order if you encounter any barriers on our website. If you have specific questions, feedback, or need assistance navigating our store, please reach out to us:
- Accessibility Inquiries: Email us at barcelonabliss34@gmail.com with 'Accessibility' in the subject line.
- General Customer Care (Orders, Shipping & Returns): Contact our general support team at barcelonabliss34@gmail.com or visit us in person at our store:
Av. Gaudí 34, Barrio de la Sagrada Família
Barcelona, Spain
Barcelona Bliss is dedicated to continual progress, and we will keep striving to ensure that every member of our community can fully enjoy everything our brand has to offer.
